Neighbors to customer needs even when they are away
This segment includes the companies having multiple production and commercial sites throughout the national territory. Waste Italia can respond to the needs of this kind of business thanks to its country-wide presence and leveraging on highly specialised operators within the Waste Way Project network.
National Customers are supported by a dedicated structure capable of guaranteeing efficiency and quality through a wide range of customer care services: a dedicated call center, monthly and annual reports aimed at ensuring consistent monitoring of Green Up's waste collection data, type of waste collected, the frequency of collections, the operator employed, the disposal and/or recovery destinations, the relevant quantities and the matching with the identification form.
- A single service provider for the entire national territory
- Centralized Customer Service
- Dedicated client account as single reference point for any operational necessity
- Dedicated logistic account for managing services
- Specific and shared reporting system
- Continuous contribution and comparison through wide-cross functional team
- Internal management of waste with our own staff before the delivery
Dedicated Customer Care
Our technical and administrative staff provide the most appropriate services to specific customer needs, offering customized solutions. All activities are managed by a dedicated call center that detects the customer's demands processandole and verifying the correct execution.