CUSTOMER CARE PERSONALIZED
Closeness to customers, away from the unexpected
The staff's competence and the strong expertise in special waste management are the guarantee of the proper performance of the services.
After the first contact with potential customer, we make an analysis of its needs also considering on-site inspection data collected by our sales staff.
Once the first contact is successfully concluded, we give a blueprint for future projects, including the evaluation of costs and possible services optimisation via a comparison with the department heads.
In more difficult situations, customers receive a completely free-of-charge project plan with the aim of improving on-site waste collection, recovery and the logistics in the context of an offer of verticlaly integrated services through a consultancy-based approach.
Customer Service Manager
Green Up has a direct sales structure that cuts across the waste management chain, therefore allowing for the integrated development of every single service provided. All execution phases are monitored by the "logistics and installations department" in order to provide customers with real time information about the service and any necessary notice.