We are big also with smaller customers
Customers Local are companies generally characterized by only one production or commercial site
The variety of the collection systems and equipment in use enable us to provide clients always a proper service, tailored to any type of customer, size and characteristic, whether the large production facility or the small businesses. We typically provide our services to Piedmont and Lombardy-based businesses which are served by our system of service centres and treatment plants located in both regions. If they cannot be reached directly by our facilities, services are delivered by our partners located in all the country.
The services available for small and medium sized businesses cover all the activities of Waste Italia, ranging from the collection to the disposal of waste, ensuring the entire chain of integrated waste management, the assistance and professional consulting. Each plant shall send weeekly and monthly reports to the main office in order to keep off-site situation always monitored. Meetings involving local salespeople and the head of function are convened monthly with the purpose of discussing the various activities and improving services; similarly the plant managers and the head of function meet regularly to enhance the operational management (flows, logistics, sorting of reusable waste fractions).
- Client account as single reference point for any operational necessity
- Dedicated logistic account for managing services
- Specific and shared reporting system
- Internal management of waste with our own staff before the delivery
- Extensiveness of service centres and installations
Dedicated Customer care
Our technical and administrative staff provide the most appropriate services to specific customer needs, offering customized solutions. All activities are managed by a dedicated call center that detects the customer's demands processandole and verifying the correct execution.